COMPANIES GROWING WITH NEBULA

Real stories of communication that works better

Learn how businesses across different industries use Nebula to organize customer service, connect their channels, and gain greater control over their operations.

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Real Operations

Voice · One · IA

“

Seamless customer attention

Multichannel & Cloud PBX

“We centralized calls and chats in a single workflow, achieving immediate response and total control.”

100%

Cloud

Omni

Channels

Automated

✓

Verified Customer Stories

Multi-sector operations

+15

Years of experience

Empowering and modernizing business communications.

+10M

Managed calls in 2025

Processed with high operational availability and reliability.

+40M

Minutes in the cloud

Spoken and managed across distributed teams.

99.9%

Service availability

Cloud infrastructure engineered for mission-critical operations.

Stories that demonstrate impact

Every operation is different. Here are real examples of how Nebula adapts to diverse communication challenges.

Healthcare

SANAMEDIC IPS

Healthcare

Greater capacity to serve patients

SANAMEDIC needed to strengthen patient care and respond more agilely to an operation experiencing high daily demand.

With Nebula, they organized their service channels, improved interaction tracking, and made better use of available team resources.

“Thanks to Nebula, we strengthened our user support, achieving faster response times, better follow-up, and optimal use of our resources.”
— SANAMEDIC IPS

Solutions used:

TelephonyDigital ServiceAutomation

Assistance & Insurance

AKI-ASSIST S.A.S

Assistance & Insurance

Greater control over sales and support operations

AKI-ASSIST needed to centralize communication and maintain greater visibility across all interactions handled by their team.

Nebula allowed them to organize operations, manage communication from a single unified platform, and keep tight control over service quality.

“With Nebula, we now respond faster, have greater operational control, and project a much more professional image.”
— AKI-ASSIST S.A.S

Solutions used:

Nebula VoiceNebula OneRecording & Monitoring

Commercial Center

CENTRO MAYOR

Commercial Center

Business telephony with greater control and peace of mind

Centro Mayor needed to modernize PBX management and simplify corporate communication administration.

With Nebula, they centralized cloud telephony and gained complete oversight and control over daily operations.

“Nebula transformed our PBX management, becoming an ally that brings us peace of mind and total control.”
— CENTRO MAYOR

Solutions used:

Nebula VoiceCloud TelephonyCentralized Management

CLIENT TESTIMONIALS

More companies that use Nebula

Stories of companies that rely on Nebula to improve how they serve customers, communicate, and run operations.

Retail

HOLA CALM

“With Nebula, we improved our communication and customer service. Today we provide faster answers, manage operations better, and deliver warmer, more effective care.”

Verified Client

Healthcare

ORTOFED SAS

“With Nebula, we improved contact with our patients and internal organization. Today we serve faster and provide more human, professional care.”

Verified Client

Financial & Outsourcing Services

Recovery Experiences SAS

“With Nebula, we successfully integrated our communication channels—both internal and external—allowing us to respond with greater speed and consistency.”

Verified Client

Telecommunications

CONECTY

“Nebula enables us to provide customer support from a single platform, achieving a more organized operation, faster response times, and a more professional service experience.”

Verified Client

Different operations. One single objective.

Communicate better.

Healthcare

Better organization for appointments, patients, and clinical care.

Explore sector

Services and assistance

Greater control over calls, distributed teams, and interaction tracking.

Explore sector

Retail and commerce

More agile customer service and seamlessly organized channels.

Explore sector

BPO and contact operations

More capacity to manage high volume, agents, and multi-channel queues.

Explore sector

Nebula Method

The Nebula Method

We understand your operation

From understanding your operation to building a solution that evolves with you.

We understand your operation

Assessment

We analyze channels, flows, volume, and contact points to identify what to centralize, automate, or enhance with AI.

We build the solution with you

Design & Implementation

We configure PBX, omnichannel routing, bots, AI, automations, and integrations according to detected needs.

You take control

Assisted Autonomy

We train your team to manage and evolve the operation. Nebula remains available whenever you need support or optimization.

NEXT STEP

Your company can be our next success story

Tell us how your communication works today and discover how Nebula can help you organize, automate, and scale it.

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