Choose the Nebula Voice plan that fits your business
Choose a plan based on the number of extensions your team needs. Every plan includes a phone number, two inbound call channels, call recording, and 30-day standard retention. Copilot features are managed through Nebula AI Tokens.
Startup
For small teams needing professional telephony
Includes:
- •3 extensions.
- •1 phone number.
- •Call recording.
- •Nebula Hub.
- •All Nebula Voice features.
- •No long-term commitment.
- •300 Nebula AI Tokens included.
Small Business
For growing teams
Includes:
- •5 extensions.
- •1 phone number.
- •Call recording.
- •Nebula Hub.
- •All Nebula Voice features.
- •No long-term commitment.
- •600 Nebula AI Tokens included.
Business
For companies needing more users and control
Includes:
- •10 extensions.
- •1 phone number.
- •Call recording.
- •Nebula Hub.
- •All Nebula Voice features.
- •No long-term commitment.
- •1,200 Nebula AI Tokens included.
Manage every inbound and outbound call in the cloud with professional-grade quality and advanced tools. Built for businesses that value efficiency, flexibility, and control.
| Feature | Startup | Small Business | Business |
|---|---|---|---|
| Core features | |||
| Extensions | 3 | 5 | 10 |
| Call recording | ✓ | ✓ | ✓ |
| Recording retention | 3 months | 6 months | 12 months |
| Local landline or mobile number (Colombia, the United States, Mexico, Peru, or Argentina) | 1 | 1 | 2 |
| Simultaneous inbound calls per number | 2 | 2 | 2 |
| Number portability (BYN) | ✓ | ✓ | ✓ |
| Virtual receptionist (IVR) | ✓ | ✓ | ✓ |
| Conference calling | ✓ | ✓ | ✓ |
| Ring groups | ✓ | ✓ | ✓ |
| Follow-me call forwarding | ✓ | ✓ | ✓ |
| Likert-scale surveys | ✓ | ✓ | ✓ |
| Custom audio prompts | ✓ | ✓ | ✓ |
| Opening hours | ✓ | ✓ | ✓ |
| Web Call | ✗ | ✗ | ✓ |
| Reports and statistics | ✓ | ✓ | ✓ |
| Integration API | ✓ | ✓ | ✓ |
| Subdomain and SSL | ✓ | ✓ | ✓ |
| Outgoing calls | Prepaid calling credit | Prepaid calling credit | Prepaid calling credit |
| Initial setup | ✓ | ✓ | ✓ |
| Onboarding session | ✓ | ✓ | ✗ |
| User training | ✗ | ✗ | ✓ |
| Support included | Help desk | Help desk and chat support | Help desk, chat, and phone support |
Don't know where to start?
We help you identify the ideal plan for your company or enterprise
Frequently asked questions
Which plan should I choose?+
Choose based on the number of extensions your business needs. If you need more than 10 extensions, ask us about an enterprise plan.
Is an extension the same as a call channel?+
No. An extension is a user or phone endpoint. A call channel is the capacity to receive simultaneous calls.
Do included Nebula AI Tokens roll over?+
No. They are a monthly credit for call transcription, summaries, and analysis; they do not roll over and are consumed before your purchased Nebula AI Token balance.
Are outbound calls included?+
No. Outbound calls are billed through a contracted credit balance or usage-based charges, depending on the destination.
Can I change plans later?+
Yes. You can add extensions, channels, phone numbers, or Nebula AI Tokens as your operation grows.
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